Virtualenquiry is "the website for the UK Virtual Enquiry project. We're looking at how instant messaging software is being used in today's University and College Libraries as a support and communication tool" They are funded by SLIC (Scottish Libraries and Information Council) and partnered by Carnegie College and Napier University. The site is newish and at the moment they have a survey about virtual enquiries that they'd like people to complete. http://www.virtualenquiry.net/
Continuing the virtual theme, the Second Life (SL) Educators conference is taking place in Tampa this week. I'm giving a paper Using first and second life to develop inquiry skills in the freshman year at a UK university: a happy blend? - but in the virtual parallel conference being held in Second Life itself. At the main conference there are a couple of papers about librarians experiences/role in SL. The conference wiki is at http://sledcc.wikispaces.com/ and there are likely to be full papers up in due course.